Float, a privacy-driven browser

Float, a privacy-driven browser

Float is a next-generation, privacy-focused web browser built for users who value control, transparency, and freedom on the internet. Designed with a minimalist interface and zero-tracking core, Float strips away the clutter of modern web experiences to deliver clean, distraction-free browsing. Unlike traditional browsers, Float puts privacy first—no telemetry, no cookies, no fingerprinting. It blocks ads and trackers by default, shields your digital identity, and ensures that your data stays your own. Whether you’re researching, reading, or working, Float empowers you with a secure environment where you can browse freely, without being followed.

Client

PXL

DELIVERABLES

High Fidelity Prototype

Year

2023

Role

UX Researcher, Accessibility, UI Developer

UX / Service Design · B2B/B2C · 2020–2022

Sanatnama

Industrial Vision

Role
UX/UI Design Lead
Client
ISIPO, Iran
Platform
Web + Mobile
Tools
Figma · Unity · Miro · Maze
Year
2020 – 2022
Sanatnama — hero
Overview

Invisible products. Fragmented connections.

Iran's industrial sector had a structural discovery problem. Manufacturers with quality products couldn't reach the right buyers. Procurement managers spent days manually verifying suppliers. Organizers had zero visibility into how value flowed across the ecosystem.

Physical exhibitions were expensive, time-bound, and geographically limited. What existed online was either outdated directories or generic B2B platforms with no industry context.

"Manufacturers with great products were invisible — buyers spent hours hunting suppliers, and organizers had no picture of who was connected to whom."


Problem

A sector failing to find itself

Manufacturers, suppliers, and distributors lacked a single trusted platform. Physical exhibitions were the primary touchpoint — costly, limited in reach, impossible to track. Procurement cycles dragged on for weeks due to unverified information and scattered communication.

Solution

Discover → Meet → Transact

Applying a hybrid Design Thinking and Service Design methodology, we built a desktop-first virtual exhibition that centralizes industrial profiles, enables 3D product stall exploration, and supports online purchasing — backed by real-time analytics.

40%
Increase in engagement after redesign
25%
Growth in visitor participation
50%
Improvement in loading speed

Design Process

Rather than a linear path, we moved fluidly between phases — testing assumptions, surfacing new constraints, refining solutions in tight iterative loops.

1

Empathize

Understanding the ecosystem before designing for it

Starting with real people, not assumptions

All research was conducted in Persian with industrial professionals. Semi-structured interviews with 8 participants (ages 23–50), followed by an online survey reaching 35–40 additional respondents. Findings clustered using open affinity mapping in FigJam.

User interview session
User interview session
Affinity mapping — FigJam
Affinity mapping — FigJam

Four themes that anchored the design

🧭

Navigation Confusion

Users consistently felt lost. Menus were unlabeled, category structures opaque, and there was no clear mental model to anchor exploration.

🔍

Search & Filter Failure

Participants could rarely find specific suppliers. Filters were too generic — making procurement research a manual, time-consuming process.

📋

Cluttered Interfaces

Existing platforms overwhelmed users with ads and competing hierarchies. Cognitive load during key tasks was far too high.

💳

Checkout Complexity

Multi-step checkout flows with no progress indicators caused high abandonment. Users quit midway when unsure what came next.

One phrase came up again and again: users felt existing options required too much effort to find something that should be obvious. Discovery friction was the central, systemic problem — not any single feature.

2

Define

Crystallising who we're designing for — and why it matters to them

Three archetypes. One ecosystem.

We identified three distinct user types representing the core of the Sanatnama value chain. Leila wants to be found. Omid wants to find quickly. Sarah wants to decide confidently.

Leila Moradi
Leila Moradi
Manufacturer · Tehran
"I want my products to reach the right buyers."
Omid Farahani
Omid Farahani
Regional Distributor · Isfahan
"Time is money in distribution."
Sarah Tehrani
Sarah Tehrani
Purchasing Manager · Shiraz
"Finding the right supplier shouldn't take weeks."

Competitive Landscape

Four competitors mapped across strengths, weaknesses, unique features, user sentiment, and market share. No one combined immersive 3D with a smooth, role-aware UX flow — that was the gap.

Competitive analysis — strengths, weaknesses & market share
Competitive analysis — strengths, weaknesses & market share

Point of View

Leila — Industrial Manufacturer, Tehran
needs a platform where her products are visible to qualified buyers, where credibility can be established without a physical meeting — because the cost and reach limitations of physical exhibitions are preventing her from growing beyond her current city and network, and she has no way to track who is even looking at her catalog.

How Might We

  • HMWMake it instant for buyers to find the right industrial supplier — without prior knowledge of the ecosystem?
  • HMWGive manufacturers tools to build credibility digitally — the way a physical stall builds trust face-to-face?
  • HMWLet organizers see, in real time, the economic connections and activity happening inside the exhibition?
  • HMWDesign onboarding that works for both a 25-year-old startup founder and a 55-year-old factory owner?
3

Ideate

Generating and stress-testing directions before committing

From questions to concepts

A cross-functional workshop with developers, product owner, and marketing. SCAMPER to reframe existing industrial exhibition formats. Crazy 8s for eight distinct interface sketches per person in eight minutes — speed forces instinct over polish.

Workshop sketches — Crazy 8s
Workshop sketches — Crazy 8s
SCAMPER ideation board
SCAMPER ideation board
Direction 01

Role-First UX

Platform detects the user's role and surfaces contextual CTAs and templates. Reduces cognitive load by narrowing choices at entry.

Direction 02

3D-First Experience

The exhibition floor as the primary navigation metaphor. Users walk the space, enter stalls, discover products spatially in Unity.

Direction 03

Search-First Experience

Optimised B2B search with advanced filters as the main entry point — built for procurement professionals who know exactly what they need.

Direction 04 — Chosen ✦

Hybrid Dashboard

Card-grid combining a 3D hall preview, smart filters, and quick analytics. Fast discovery and immersive exploration — serving all three personas without forcing one mental model.

The hybrid direction satisfied both speed (find the right supplier in under 15 minutes) and engagement (explore products in context). Role-first entry plus a hybrid dashboard without adding onboarding friction.

Key design trade-offs

Challenge

Full 3D navigation is immersive but increases onboarding complexity and performance cost — especially on older devices in the target market.

Resolution

Interactive 3D thumbnails as lightweight previews. Full 3D is opt-in with contextual onboarding that explains the interface before the user enters it.

Challenge

Rich stall templates help build trust but increase setup friction for a manufacturer's first stall.

Resolution

Templated stalls with sensible defaults, bulk upload, and inline guidance. Launch in under 20 minutes, refine progressively.

4

Prototype

From rough sketches to a testable high-fidelity system

Paper first, pixels second

Every key flow was sketched on paper before Figma was opened — forcing clarity about what actually needed to be on each screen. Three core flows: discovery and search, stall setup wizard, and 3D onboarding for first-time visitors. Each walked through with the development team before wireframing began.

Design System

Built using Atomic Design before any hi-fi screens — ensuring consistency across a platform developed iteratively over multiple sprints.

Typography

IRANSans for Persian content, optimised for RTL readability. Clear hierarchy across 5 type scales with system fallbacks for Latin.

Colour

Deep navy primary (#141414 interface, #1B4FD8 action) with warm grey surface and soft blue accents — professional and modern, not playful.

Components

Stall cards, product tiles, search inputs, and verification badges componentised with variant states for rapid iteration during usability testing.

Layout

Adaptive grid for 1440px desktop primary (validated by research) with mobile-first responsive breakpoints for the app layer.

Lo-fi wireframes — discovery flow
Lo-fi wireframes — discovery flow
High-fidelity prototype screens
High-fidelity prototype screens

Final high-fidelity prototype

Sanatnama is a digital platform designed to connect industrial manufacturers with buyers, distributors, and procurement managers. The platform enables virtual 3D exhibition stalls, smart discovery, and online purchasing — backed by real-time analytics for organizers.

View Figma Prototype
Final high-fidelity prototype
Final high-fidelity prototype — desktop view
Mentor's page
Mentor's page
Sign up pop-up
Sign up pop-up
Topic selection pop-up
Topic selection pop-up
Checkout page
Checkout page
5

Test

At scale — and with intention

Usability testing with 190 participants

Two modalities: moderated task-based sessions with 50 participants across flows, and unmoderated testing at scale through Maze with 140 additional participants. Tasks were structured around primary job-to-be-done scenarios — not feature exploration. Each round treated as a structured learning moment, not a validation exercise.

Usability testing session
Usability testing session
Before / After iteration
Before / After iteration

Key iterations

Before — Search

Unranked results, no contextual filtering. Average time-to-contact exceeded 25 minutes. Users browsed page after page without finding the right supplier.

After — Search

Smart filters (industry, location, certification, size) with best-match ranking. Time-to-first-contact dropped below 12 minutes for the majority of sessions.

Before — 3D Onboarding

First-time users entered the 3D environment with no context. Most clicked randomly or exited immediately. Bounce exceeded 70%.

After — 3D Onboarding

Contextual tooltip tour on first entry (once only). Explains navigation, hotspots, and stall interaction in 3 steps. 3D engagement increased 40%.

Before — Checkout

7-step checkout, no progress indicator. High abandonment mid-flow, particularly at the payment step.

After — Checkout

Persistent progress bar, reduced to 4 steps, inline error recovery. Stall purchase completion improved 20% within the first month post-launch.

<15 min
Target time-to-first-contact achieved
190
Total usability test participants (moderated + unmoderated)
<5%
Stall page bounce rate achieved
Reflection

What this project taught me

This project sat at the intersection of service design, B2B product design, and emerging technology.

What I learned

Designing for a B2B ecosystem means designing multiple relationships simultaneously. Service blueprinting proved more useful than user flows alone.

What comes next

Expand the analytics dashboard — real-time connection mapping would significantly increase the platform's strategic value.

What I'd do differently

Run co-design sessions with manufacturing users earlier — particularly around stall setup, the source of most exhibitor drop-off.

Float, a privacy-driven browser

Float is a next-generation, privacy-focused web browser built for users who value control, transparency, and freedom on the internet. Designed with a minimalist interface and zero-tracking core, Float strips away the clutter of modern web experiences to deliver clean, distraction-free browsing. Unlike traditional browsers, Float puts privacy first—no telemetry, no cookies, no fingerprinting. It blocks ads and trackers by default, shields your digital identity, and ensures that your data stays your own. Whether you’re researching, reading, or working, Float empowers you with a secure environment where you can browse freely, without being followed.

Client

PXL

DELIVERABLES

High Fidelity Prototype

Year

2023

Role

UX Researcher, Accessibility, UI Developer

UX / Service Design · B2B/B2C · 2020–2022

Sanatnama

Industrial Vision

Role
UX/UI Design Lead
Client
ISIPO, Iran
Platform
Web + Mobile
Tools
Figma · Unity · Miro · Maze
Year
2020 – 2022
Sanatnama — hero
Overview

Invisible products. Fragmented connections.

Iran's industrial sector had a structural discovery problem. Manufacturers with quality products couldn't reach the right buyers. Procurement managers spent days manually verifying suppliers. Organizers had zero visibility into how value flowed across the ecosystem.

Physical exhibitions were expensive, time-bound, and geographically limited. What existed online was either outdated directories or generic B2B platforms with no industry context.

"Manufacturers with great products were invisible — buyers spent hours hunting suppliers, and organizers had no picture of who was connected to whom."


Problem

A sector failing to find itself

Manufacturers, suppliers, and distributors lacked a single trusted platform. Physical exhibitions were the primary touchpoint — costly, limited in reach, impossible to track. Procurement cycles dragged on for weeks due to unverified information and scattered communication.

Solution

Discover → Meet → Transact

Applying a hybrid Design Thinking and Service Design methodology, we built a desktop-first virtual exhibition that centralizes industrial profiles, enables 3D product stall exploration, and supports online purchasing — backed by real-time analytics.

40%
Increase in engagement after redesign
25%
Growth in visitor participation
50%
Improvement in loading speed

Design Process

Rather than a linear path, we moved fluidly between phases — testing assumptions, surfacing new constraints, refining solutions in tight iterative loops.

1

Empathize

Understanding the ecosystem before designing for it

Starting with real people, not assumptions

All research was conducted in Persian with industrial professionals. Semi-structured interviews with 8 participants (ages 23–50), followed by an online survey reaching 35–40 additional respondents. Findings clustered using open affinity mapping in FigJam.

User interview session
User interview session
Affinity mapping — FigJam
Affinity mapping — FigJam

Four themes that anchored the design

🧭

Navigation Confusion

Users consistently felt lost. Menus were unlabeled, category structures opaque, and there was no clear mental model to anchor exploration.

🔍

Search & Filter Failure

Participants could rarely find specific suppliers. Filters were too generic — making procurement research a manual, time-consuming process.

📋

Cluttered Interfaces

Existing platforms overwhelmed users with ads and competing hierarchies. Cognitive load during key tasks was far too high.

💳

Checkout Complexity

Multi-step checkout flows with no progress indicators caused high abandonment. Users quit midway when unsure what came next.

One phrase came up again and again: users felt existing options required too much effort to find something that should be obvious. Discovery friction was the central, systemic problem — not any single feature.

2

Define

Crystallising who we're designing for — and why it matters to them

Three archetypes. One ecosystem.

We identified three distinct user types representing the core of the Sanatnama value chain. Leila wants to be found. Omid wants to find quickly. Sarah wants to decide confidently.

Leila Moradi
Leila Moradi
Manufacturer · Tehran
"I want my products to reach the right buyers."
Omid
Omid
Regional Distributor · Isfahan
"Time is money in distribution."
Sarah Tehrani
Sarah Tehrani
Purchasing Manager · Shiraz
"Finding the right supplier shouldn't take weeks."

Competitive Landscape

Four competitors mapped across strengths, weaknesses, unique features, user sentiment, and market share. No one combined immersive 3D with a smooth, role-aware UX flow — that was the gap.

Competitive analysis — strengths, weaknesses & market share
Competitive analysis — strengths, weaknesses & market share

Point of View

Leila — Industrial Manufacturer, Tehran
needs a platform where her products are visible to qualified buyers, where credibility can be established without a physical meeting — because the cost and reach limitations of physical exhibitions are preventing her from growing beyond her current city and network, and she has no way to track who is even looking at her catalog.

How Might We

  • HMWMake it instant for buyers to find the right industrial supplier — without prior knowledge of the ecosystem?
  • HMWGive manufacturers tools to build credibility digitally — the way a physical stall builds trust face-to-face?
  • HMWLet organizers see, in real time, the economic connections and activity happening inside the exhibition?
  • HMWDesign onboarding that works for both a 25-year-old startup founder and a 55-year-old factory owner?
3

Ideate

Generating and stress-testing directions before committing

From questions to concepts

A cross-functional workshop with developers, product owner, and marketing. SCAMPER to reframe existing industrial exhibition formats. Crazy 8s for eight distinct interface sketches per person in eight minutes — speed forces instinct over polish.

Workshop sketches — Crazy 8s
Workshop sketches — Crazy 8s
SCAMPER ideation board
SCAMPER ideation board
Direction 01

Role-First UX

Platform detects the user's role and surfaces contextual CTAs and templates. Reduces cognitive load by narrowing choices at entry.

Direction 02

3D-First Experience

The exhibition floor as the primary navigation metaphor. Users walk the space, enter stalls, discover products spatially in Unity.

Direction 03

Search-First Experience

Optimised B2B search with advanced filters as the main entry point — built for procurement professionals who know exactly what they need.

Direction 04 — Chosen ✦

Hybrid Dashboard

Card-grid combining a 3D hall preview, smart filters, and quick analytics. Fast discovery and immersive exploration — serving all three personas without forcing one mental model.

The hybrid direction satisfied both speed (find the right supplier in under 15 minutes) and engagement (explore products in context). Role-first entry plus a hybrid dashboard without adding onboarding friction.

Key design trade-offs

Challenge

Full 3D navigation is immersive but increases onboarding complexity and performance cost — especially on older devices in the target market.

Resolution

Interactive 3D thumbnails as lightweight previews. Full 3D is opt-in with contextual onboarding that explains the interface before the user enters it.

Challenge

Rich stall templates help build trust but increase setup friction for a manufacturer's first stall.

Resolution

Templated stalls with sensible defaults, bulk upload, and inline guidance. Launch in under 20 minutes, refine progressively.

4

Prototype

From rough sketches to a testable high-fidelity system

Paper first, pixels second

Every key flow was sketched on paper before Figma was opened — forcing clarity about what actually needed to be on each screen. Three core flows: discovery and search, stall setup wizard, and 3D onboarding for first-time visitors. Each walked through with the development team before wireframing began.

Design System

Built using Atomic Design before any hi-fi screens — ensuring consistency across a platform developed iteratively over multiple sprints.

Typography

IRANSans for Persian content, optimised for RTL readability. Clear hierarchy across 5 type scales with system fallbacks for Latin.

Colour

Deep navy primary (#141414 interface, #1B4FD8 action) with warm grey surface and soft blue accents — professional and modern, not playful.

Components

Stall cards, product tiles, search inputs, and verification badges componentised with variant states for rapid iteration during usability testing.

Layout

Adaptive grid for 1440px desktop primary (validated by research) with mobile-first responsive breakpoints for the app layer.

Lo-fi wireframes — discovery flow
Lo-fi wireframes — discovery flow
High-fidelity prototype screens
High-fidelity prototype screens

Final high-fidelity prototype

Sanatnama is a digital platform designed to connect industrial manufacturers with buyers, distributors, and procurement managers. The platform enables virtual 3D exhibition stalls, smart discovery, and online purchasing — backed by real-time analytics for organizers.

View Figma Prototype
Final high-fidelity prototype
Final high-fidelity prototype — desktop view
Mentor's page
Mentor's page
Sign up pop-up
Sign up pop-up
Topic selection pop-up
Topic selection pop-up
Checkout page
Checkout page
5

Test

At scale — and with intention

Usability testing with 190 participants

Two modalities: moderated task-based sessions with 50 participants across flows, and unmoderated testing at scale through Maze with 140 additional participants. Tasks were structured around primary job-to-be-done scenarios — not feature exploration. Each round treated as a structured learning moment, not a validation exercise.

Usability testing session
Usability testing session
Before / After iteration
Before / After iteration

Key iterations

Before — Search

Unranked results, no contextual filtering. Average time-to-contact exceeded 25 minutes. Users browsed page after page without finding the right supplier.

After — Search

Smart filters (industry, location, certification, size) with best-match ranking. Time-to-first-contact dropped below 12 minutes for the majority of sessions.

Before — 3D Onboarding

First-time users entered the 3D environment with no context. Most clicked randomly or exited immediately. Bounce exceeded 70%.

After — 3D Onboarding

Contextual tooltip tour on first entry (once only). Explains navigation, hotspots, and stall interaction in 3 steps. 3D engagement increased 40%.

Before — Checkout

7-step checkout, no progress indicator. High abandonment mid-flow, particularly at the payment step.

After — Checkout

Persistent progress bar, reduced to 4 steps, inline error recovery. Stall purchase completion improved 20% within the first month post-launch.

<15 min
Target time-to-first-contact achieved
190
Total usability test participants (moderated + unmoderated)
<5%
Stall page bounce rate achieved
Reflection

What this project taught me

This project sat at the intersection of service design, B2B product design, and emerging technology.

What I learned

Designing for a B2B ecosystem means designing multiple relationships simultaneously. Service blueprinting proved more useful than user flows alone.

What comes next

Expand the analytics dashboard — real-time connection mapping would significantly increase the platform's strategic value.

What I'd do differently

Run co-design sessions with manufacturing users earlier — particularly around stall setup, the source of most exhibitor drop-off.

Create a free website with Framer, the website builder loved by startups, designers and agencies.